Welcome to Baseball Gear Shop! These Terms and Conditions (“Terms”) govern your use of our website www.baseballequip-shop.com and all purchases made through it. By accessing our site and making a purchase, you agree to be bound by these Terms and our Privacy Policy. Baseball Gear Shop (“we,” “us,” or “our”) is dedicated to serving baseball and softball players worldwide with top-quality catcher’s gear.

1. User Obligations and Responsibilities

By using this website, you agree to:

  • Provide accurate, current, and complete information during the registration and checkout process.
  • Maintain the confidentiality of your account credentials and be responsible for all activities under your account.
  • Use the website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.
  • Not engage in any fraudulent or abusive activity related to your purchases or use of the site.

2. Products and Services Description

Baseball Gear Shop specializes in providing high-quality catcher’s gear for adults, youth, and women in fastpitch softball. Our product range includes:

  • Adult and Intermediate Baseball Catchers Gear
  • Catcher’s Gear Sets
  • Youth Catchers Gear
  • Women’s Fastpitch Softball Catchers Gear
  • Clearance and Discounted Items (subject to specific terms)

We strive to accurately display our products, including descriptions and images. However, slight variations may occur. If you have any questions about a product, please contact us before purchasing.

3. Orders and Payment Terms

Order Process:

All orders are subject to product availability and acceptance. We reserve the right to refuse any order.

Pricing:

Prices are listed in US Dollars and are subject to change without notice. Sales tax will be applied where required by law.

Payment Methods:

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment must be received in full before order processing. By providing payment information, you represent that you are authorized to use the chosen method.

Shipping:

We ship globally, excluding Asia and some remote areas. Orders are processed within 1-2 business days after payment confirmation.

  • Standard Shipping: Shipped via DHL or FedEx. Delivery within 10-15 business days after shipment. Fee: $12.95.
  • Free Shipping: Available on orders over $50, shipped via EMS. Delivery within 15-25 business days after shipment.

Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers or unforeseen circumstances.

4. Returns and Exchanges

We want you to be completely satisfied. Our returns and exchanges policy is designed to be straightforward and fair.

Eligibility:

  • Returns must be initiated within 15 days of delivery.
  • Items must be in original, unused condition with all tags attached and in original packaging.
  • A proof of purchase is required.

Non-Returnable Items:

  • Used or worn catcher’s protective gear (helmets, chest protectors, leg guards) due to safety and hygiene reasons.
  • Clearance items (as marked on our website).
  • Discount catchers gear (special promotion items).

Process:

Contact us at [email protected] within 15 days of receipt. Include your order number and reason for return. We will provide a Return Authorization Number and instructions. Ship the item to: 310 Park Street, San Francisco, US 94107, with the authorization number clearly marked.

Refunds and Exchanges:

After inspection, refunds will be processed to the original payment method within 5-7 business days. Shipping costs are non-refundable unless the return is due to our error. For exchanges, indicate your request clearly. If the new item costs more, you will be charged the difference; if less, we will refund the difference.

Defective or Damaged Items:

Contact us immediately. We will arrange a replacement or refund and provide a prepaid shipping label.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Baseball Gear Shop or its suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or use any content without prior written permission from us.

6. Limitation of Liability

Baseball Gear Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products, including but not limited to loss of profits, data, or business opportunities. Our total liability for any claim related to your purchase shall not exceed the amount paid for the product.

We are not responsible for any injuries resulting from the use of our products beyond the intended purpose and manufacturer guidelines. Users are responsible for ensuring proper fit and usage of safety gear.

7. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, United States. Any disputes shall be resolved in the courts located in San Francisco, California.

8. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the site after changes constitutes acceptance of the new Terms.

9. Contact Information

If you have any questions about these Terms, please contact us:

We typically respond within 24 hours during business days.