Welcome to Baseball Gear Shop! At baseballequip-shop.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, make a purchase, or interact with our services. By using our site, you agree to the practices described below.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services. The types of data we collect include:

  • Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, shipping address, billing address, and payment information (e.g., credit card details processed via secure gateways like Visa, MasterCard, JCB, or PayPal).
  • Transaction Data: Details about your purchases, order history, and payment methods.
  • Technical Data: Information about your device, IP address, browser type, and pages visited on our site, collected through cookies and similar technologies.
  • Communication Data: If you contact our customer support (e.g., via email at [email protected]), we may retain records of your communications.

2. How We Use Your Information

We use your data for the following purposes:

  • To process your orders and deliver products globally (excluding Asia and certain remote areas).
  • To provide customer support and respond to inquiries.
  • To improve our website, products, and services based on user preferences and behavior.
  • To send transactional emails (e.g., order confirmations) and, with your consent, marketing communications about new gear, promotions, or updates.
  • To prevent fraud and enhance security through encryption and monitoring.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal data. However, we may share information with:

  • Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to securely process transactions. These partners adhere to strict security standards and have their own privacy policies.
  • Shipping Providers: To deliver orders to your address (e.g., postal services or couriers).
  • Legal Authorities: If required by law or to protect our rights, safety, or property.
  • Service Providers: Third parties who assist with website operations, analytics, or marketing, under confidentiality agreements.

We ensure all partners comply with data protection regulations applicable to our global customer base.

4. Data Storage and Security

Your data is stored securely on servers located in the United States and other regions compliant with international data protection laws. We implement measures to safeguard your information:

  • Encryption using SSL technology for all transactions.
  • Regular security assessments and monitoring to prevent unauthorized access.
  • Limited retention of data—we only keep your information as long as necessary for business purposes or as required by law.

Note: We do not store full payment details on our servers; these are handled by certified payment gateways.

5. Your Rights

As a user, you have rights regarding your personal data, including:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing emails at any time via the link in our communications.
  • Objection: Object to certain uses of your data, such as for direct marketing.

To exercise these rights, contact us at [email protected]. We respond to all requests promptly and in accordance with applicable laws like the GDPR for EU customers.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Functional Cookies: Remember your preferences (e.g., language or cart items).
  • Analytical Cookies: Help us analyze website traffic and improve performance using tools like Google Analytics.
  • Marketing Cookies: Display relevant ads based on your browsing history (you can manage preferences via your browser settings).

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated date.

8. Contact Us

If you have questions about this Privacy Policy or your data, reach out to us:

Email: [email protected]
Address: 310 Park Street, San Francisco, US 94107

Thank you for trusting Baseball Gear Shop—we’re here to gear up players everywhere with security and convenience!